3 Quick Tips for Effective Cross-Cultural Communication
Communication is KEY to getting great results.
But with cross-cultural teams...
Communication becomes a much bigger challenge.
Because different cultures:
Communicate
View authority
Make decisions
Prefer to work
DIFFERENTLY
If you want better communication—
IT STARTS WITH YOU!
Here are 3 proven ways you can improve your team’s communication and finally get the results you KNOW you’re capable of:
1. Create Clear Team Norms
By creating a clear set of ground rules EVERYONE must follow — you let everyone know exactly what’s expected of them.
Your team norms should cover the following areas:
Assumptions - How people think about each other
Dialogue - How people talk to each other
Commitment - How people behave with each other
2. Learn Cultural Differences
Koreans communicate more indirectly and non-verbally.
Germans communicate more directly and upfront.
This is why you need to understand the cultural differences of your team. So when talking with different people — you can adjust how you communicate accordingly.
You’ll want to know how each person on your team:
Communicates
Views authority
Assess risk & make decisions
and more...
3. Paraphrase & Repeat
Encourage your team to paraphrase and repeat information back to each other. It gives people opportunities to clear up confusion and makes sure everyone’s on the same page.
Some people might already be doing this. But others might be more hesitant to because of their culture. So make sure everyone on the team is practicing this behavior.
Want More Information?
Then you’ll want to check out my new article:
