How to Eliminate Conflicts in the Workplace
Think about the last conflict with your team...
Do you remember what caused it?
I’m willing to bet it was unclear expectations.
Because when people expect something without making those expectations clear — conflict arises.
So — how can you set clear expectations?
By creating clear team norms.
Here’s how to do it step-by-step:
Step 1 - Brainstorm
First — get together with your team and have everyone spend 2-3 minutes brainstorming what they value in a team.
Some example values could be:
Submitting information on time
Being transparent & honest
etc...
Step 2 - Discuss
Next — have each person share what they came up with and then facilitate an open and honest conversation around the results.
The conversation has 2 main goals:
Make everyone feel heard and understood
Identify behaviors and norms that align with those values
Step 3 - Finalize
Finally — review each behavior/norm and create a Team Charter with ALL of your findings.
For example:
Do you lead a diverse team?
Then you’ll want to check out my new article:
